Virtual Receptionists
Empowering medical and legal professionals through virtual expertise.
We blend cutting edge AI with elite experts to handle your documentation.
Virtual Receptionists (VR)
Provide first level
support at all times
Best for:
Call-heavy offices and practices
Support Includes:
Inbound call handling, patient appointment scheduling, message taking, call routing, and mental health remote receptionist service
Professional call handling
Our Virtual Receptionists adapt perfectly to represent your business any time. No more answering calls after hours, when you are on vacation or spending a moment with your family.
- Scale up or down as needed
- Consistent coverage—no missed calls ever
- A clear professional experience for every caller
ScribeRunner virtual
receptionists
- Answer inbound calls promptly
- Handle overflow, after-hours, or peak call volume
- Greet callers using your script and brand voice
- Route calls or take detailed messages
Other Services
Virtual Medical Scribe (VMS)
and Virtual Medical Assistants (VMAs)
Stop writing notes during visits.
Start making eye contact again.
Best for: Providers who want to leave the
clinic when the last patient does
Support Includes: Real time or async
documentation, full EHR support
Scheduling Department
Services (SDS)
We handle scheduling for you end-to-end
so your team can stay focused on patient care.
Best for: Clinics & offices needing
centralized scheduling.
Support Includes: Patient appointment
scheduling, calendar management,
reminders, follow-ups.
Virtual Receptionists
(VR)
Provide first level support at all
times
Best for: Call-heavy offices and practices.
Support Includes: Inbound call handling,
patient appointment scheduling, message
taking, call routing, and mental health
remote receptionist service.
Clinical Documentation
Specialists (CDS)
Keep your workflow running at
top speed.
Best for: Practices needing high-volume
automated medical documentation support.
Support Includes: Clinical note writing,
transcription, EHR data management and
EHR Documentation Support.
Nurse Auditors (NA)
Keep your facility audit-ready and revenue protected.
Best for: Skilled Nursing Facilities,
Post-Acute Care Facilities.
Support Includes: Clinical Audits,
Minimum Data Set (MDS), Patient Driven
Payment Model (PDPM), Quality
Measures (QM), Survey Preparedness, Quality Initiative Program (QIP).
Insurance Verification Services (IVS)
Eligibility & Benefits Verification Services
and Pre-Authorization Services.
Best for: Practices needing accurate patient
eligibility checks.
Support Includes: Insurance eligibility,
benefits verification services, prior
authorization support.
Revenue Cycle Management
(RCM)
Let’s work together to eliminate denials, speed
up payments, and simplify your financial
workflow.
Best for: Billing & finance teams.
Support Includes: Claims submission, denial
management, coding support, payment
posting.